About Us
it’s insured has been providing personalised insurance advice and services to a variety of clients for over 7 years. We are a representative of the Australian Broker Network Pty Ltd. Through our membership of this elite network, it’s insured can gain access to a wide range of reliable insurance products that provide you the coverage you need at the best price for you.
With access to the largest panel of insurers and specialist underwriting agencies in Australia, we can tap into a wealth of knowledge and industry insights. This enables us to provide you with the best insurance options and advice.
Our Services
It’s insurance is proud to offer a comprehensive range of insurance services which include:
- Identifying and assessing your risks and develop a proposal to submit to potential insurers
- Offering advice and recommendations based on your unique insurance requirements
- Preparing underwriting submissions
- Seeking insurance quotes from 100+ insurers in the general insurance market
- Negotiating terms with any existing insurers as well as alternative insurers
- Placing the insurances agreed upon
- Reviewing policy wordings and obtaining signed policies from insurers
- Confirming the placement of the insurances to you
- Calculating, invoicing and collecting premiums
- Reviewing your insurance arrangements:
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- when you inform us about material changes to your circumstances
- at the time of any scheduled status reviews as agreed with you
- upon renewal of your insurances
- Facilitating policy changes and/or cancellations as per your instructions
- Assisting you with any insurance Premium Funding needs
- Providing extensive support with claims by:
- keeping you informed regarding the progress of claims
- notifying you of the outcome of a submitted claim
- acting as claims advocates on your behalf if a claim is either unreasonably denied or reduced by the insurer
- advising you if the insurer seeks to negotiate a settlement of your claim
- seeking your instructions before agreeing to any settlement of your claim
- explaining the insurer’s decision and advising on next steps (including to make a complaint) if the insurer declines to pay a claim
- providing details of any claim(s) to your new insurance broker, in the event that you terminate our appointment as your insurance broker
Please note:
- Where we act under either an arranging or a claim’s authority from the insurer, which is relevant to you, we will contact you in a timely manner. Exercising that authority is a conflict of interest and we will work closely with you to put in place adequate measures to manage the conflict.
- We will take reasonable steps to contact you at least fourteen (14) days prior to your insurance cover expiry date to discuss the next steps to be taken prior to the expiry of the policy.
- We will take appropriate, professional and timely steps to seek insurance cover terms and conditions and advise you of available options (if any) for your consideration.
- Many commercial or business contracts contain clauses that relate to your liability (including indemnities or hold harmless clauses). These clauses may entitle your insurers to either reduce cover or, in some cases, refuse to indemnify you at all. Please inform us of any clauses of this nature before signing and accepting such contracts. We may recommend that you seek legal advice.
- In addition to our insurance services, our team of experts can also advise on risk management strategies for you and your business.
About Us
- Help you identify and assess your risks and develop a proposal to submit to potential insurers
- Advise and make recommendations as to your insurance requirements
- Contact you with our recommendations
- Prepare underwriting submissions
- Seek insurance quotes (we will seek quotes from the broader general insurance market before making a recommendation. We have arrangements with around 100 insurers, which enables us to find the right insurance product for you)
- Negotiate terms with any existing insurers and with alternative insurers.
- Place the insurances agreed upon
- Review policy wordings and obtain signed policies from insurers
- Confirm the placement of the insurances to you
- Calculate, invoice and collect the premiums
Review your insurance arrangements:
- When you inform us about material changes to your circumstances;
- At the time of any scheduled status reviews as agreed with you;
- Upon renewal of your insurances.
- Facilitate policy changes and/or cancellations as per your instructions
- If required, assist you with any Insurance Premium Funding needs.
If required, assist you to manage any claims you may need to make:
- We will keep you informed in a timely manner regarding the progress of claims.
- When we receive an insurer’s response to a submitted claim, we will notify you of the outcome as soon as it is reasonably practical to do so. if a claim is either unreasonably denied or reduced by the insurer, we will act as claims advocates on your behalf to try to have the claim paid.
- We will advise you if the insurer seeks to negotiate a settlement of your claim.
- We will seek your instructions before agreeing to any settlement of your claim.
Contact it’s insured on 1800 040 040 for personalised insurance advice and services.